Turn Happy Customers into
5-Star Reviews
Stop missing out on new jobs because of weak online reputation.
Our AI-powered system helps local businesses collect, monitor, and respond to reviews 24/7.
No contracts
Cancel Anytime
Our Process
Your Path to Streamlined Review Success
Understand & Assess
We start by learning about your business, customers, and reputation goals. By pinpointing where great feedback is being missed, we design a plan that earns trust and strengthens credibility.
Automate & Engage
Next, we connect your review platforms and set up smart follow-ups. Every happy customer receives a friendly request, turning great experiences into consistent five-star reviews.
Monitor & Grow
Finally, we track results and refine your system as your reputation grows. With real-time alerts and AI-assisted responses, your business stays professional, trusted, and top-rated online.
Explore Features
Empower Your Business with Review Management Tools
Review Request System
Send automated text and email review requests after each job, making it effortless for customers to leave feedback and helping you build stronger trust and visibility.
Reputation Management Tools
Monitor reviews, respond quickly, and manage feedback that strengthens lasting customer trust—all in one platform. This makes protecting your reputation easier.
Analytics & Reporting
Analyze reviews with powerful dashboards, metrics, and custom reports that reveal reputation trends and growth opportunities—keeping your business one step ahead.
Easily Manage All Your Reviews In One Place
Our Mission
Simplifying Reputation Management with Clarity and Precision
We provide fully customizable review systems that align with your business goals, brand voice, and customer journey—whether you’re building trust or boosting visibility.
Enhance your business reputation with tools that combine simplicity and strength. From review requests to reputation monitoring, our system delivers results without sacrificing ease.
Flexible Integration & Streamlined Visibility
Seamlessly connect your review platforms and access feedback anywhere—anytime—for uninterrupted reputation growth.
Reputation Management That’s Always Simple
Deliver stronger customer trust through reviews, monitoring, and smart responses.
Powerful Analysis
Make smarter decisions with real-time reviews
Unlock the true potential of your business with us—your partner in trust and visibility. Designed to adapt to your evolving needs, we provide tools and strategies that simplify reviews and strengthen growth.
⇨ Connect Effortlessly With Your Review Sites And Platforms.
⇨ Simplify Customer Feedback With Intuitive Tools Built For Growth.
⇨ Generate Detailed Reports To Showcase Reputation And Progress.
Your success,
Always Within Reach to Protect Your Reputation
#1
Review Requests
Seamlessly manage review requests with smart automation, timely responses, and centralized feedback tracking.
#2
Reputation Tracking
Monitor reviews, track feedback, and gain insights into trends to better strengthen customer trust and reputation.
#3
Advanced Reporting
Access detailed review analytics and reputation dashboards to guide smarter decisions and grow your business with confidence.
FAQS
Frequently Asked Questions
How is Scale Smart different from Podium or Birdeye?
Unlike the expensive alternatives, Scale Smart gives you the same powerful review automation and monitoring tools at a fraction of the cost — no long contracts, no hidden fees.
How long does setup take?
Most accounts are fully live within 24–48 hours.
Can I integrate Scale Smart with my existing CRM or scheduling system?
Yes — we can connect through Zapier or native integrations to trigger review requests automatically after a job or appointment.
Do I need to sign a long-term contract?
No. Scale Smart is month-to-month. Stay because you love it, not because you’re locked in.
Does Scale Smart help me respond to reviews?
Our AI-powered smart replies can draft and send professional responses for you, saving time and protecting your brand voice.
Do I need special software or IT skills to use this?
No — we handle the full setup for you. All you need to do is connect your Google Business Profile (and other platforms if desired).
How soon will I start seeing more reviews?
Most clients begin seeing results within the first week once review requests are live.
How do I know if Scale Smart is working for me?
You’ll receive monthly performance reports showing new reviews, average rating trends, and customer sentiment.
Pricing Plans
Choose a Package That Suits Your Workflow
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